All queries with regard to electricity accounts can be directed to the Debtors Accountant at Oshakati Premier Electric offices.

OPE is established and governed by Companies Act of 1973 and not by Act of government. Oshakati Premier Electric was initially owned 50/50 by NamPower and Oshakati Town Council and in July 2007, Oshakati Town Council became the only 100% shareholder of OPE.

OPE has a standard application form for electricity that is available at its offices in Oshakati. Once the applicant has completed this form; it get forwarded to Oshakati Town Council in order for OTC to verify the ownership of the premises involve. Once verification has been done by OTC, the application form is then brought back to OPE for physical site measurements and preparation of the quotation. As soon as the quotation is paid in full, the electrical installation to the customer’s premises is then done within 5 working days.

Oshakati Premier Electric is a Namibian owned Electricity Distribution and Supply Company in Namibia. It was established in April 2000 in order to distribute and supply electricity within the boundaries of the Oshakati town.

Pre-paid customers do not receive any accounts hence they are classified as pre-paid customers. Conventional customers accounts should reach the customers by the 20th of each month via the post and payable before the 7th of the month following.

OPE believes in effective and excellent customer service, hence it is having a 24 hour fault reporting centre. This 24 hour fault reporting centre is operational 7 days a week including public holidays. The numbers are as follows: 065-220 229 or Tollfree 0800888888